Patient Information

Day of Visit

Checking In and Parking

Registration areas in the main hospital are designated for emergency care, laboratory, imaging (radiology), infusions services and surgery.  Please click here to see our map that provides entrance designations for each location.

Parking spaces are labeled as patient or visitor parking.

Inpatient Hospitalization

  • Check In: 1st Floor, Outpatient services Entrance

Outpatient Day Surgery Services or Infusion Services

  • Check In: Outpatient Entrance

Laboratory or Imaging

  • Check In: Outpatient Entrance

Where should I check in if I have not pre-registered?

All patients who have not pre-registered prior to the day of their procedure should check in with the admitting department located at:

350 S. Oak Ave.
Oakdale, CA 95361

What to bring

Bring

To help the admissions process proceed as quickly and easily as possible, please bring:

  • Your health insurance plan card
  • Your prescription insurance plan card
  • A list of all the medications you currently taking
  • Personal identification (such as a driver’s license)
  • HMO/PPO referral forms (if required)
  • Medical records, X-ray records, or prior test results (if your physician has requested them)
  • Written letter of authorization from your insurance carrier (if you are covered by workers’ compensation)
  • A check or credit card for deductibles, copayments or deposits
  • A copy of your advance directive or living will
  • Essential personal items, such as glasses (and glasses cases), dentures, or hearing aids. Please put your name on all items.

Don’t Bring

Valuables
Leave all valuables at home or send them home with a family member or friend upon admission to the hospital. This includes jewelry, watches, cash, credit cards, wallets, purses, cameras, cell phones, laptops, or any other items that would be considered a loss if misplaced. If family members are not present, valuable items should be given to the nursing staff to be secured in a safe.

Medications From Home
Bring a current medication list to the hospital. This includes herbal and over-the-counter medications as well as prescription medications. If a list is not available, bring in the medication containers for the pharmacist to review. The containers can then be taken home by a family member or friend or stored by the pharmacy for retrieval prior to discharge.

Lost Items

While Oak Valley Hospital District is not responsible for patient and visitor personal belongings, we try to return lost items to their owners. To file a lost items report, please contact the Administration Department at 209-847-3011.

Understanding your Insurance

Billed Services

At the time of pre-registration, a billing account will be set up in your name. All hospital charges will be made on one bill, including itemized charges for laboratory tests, radiology (X-rays), and pharmacy items. You will receive a bill within 10 days of leaving the hospital.

Understanding your Insurance Coverage

We recommend you understand your insurance coverage prior to your visit. Feel free to ask us if you have any questions.

We will attempt to verify your coverage and to secure payment from your insurance company, but financial responsibility for payment of the hospital bill is yours.

Please review your insurance plan carefully, as many plans require pre-admission authorization and/or second opinions. You are responsible for meeting these requirements to maintain your coverage.

Deposit

When you arrive at the hospital to check in for service, please be prepared to pay the difference, if any, between your verified insurance benefits and the estimated charges for your services. Your actual charges may be more or less than the estimated charges. If they are less, you will receive a refund.

If you do not have insurance, you will be asked to pay the estimated charges for your service when you register. You may pay by cash, personal check, debit or credit card.

Your deposit does not include your physician’s charges or those of additional consulting physicians, including the anesthesiologist.

More Information

If you have any questions regarding the Oak Valley Hospital District’s financial policies, your ability to pay, or related concerns, call your pre-registration representative at 209-848-4139.