Billing, Financial Assistance, and Charity Care Information

Accepted Medicare Health Insurances

Senior Health Plan Information

Financial Assistance & Charity Care Summary

Helping Those Who Need It

We realize that hospital care can be expensive. To help meet the needs of low-income, uninsured, and underinsured patients, Oak Valley Hospital District has a financial assistance program for full charity or partial charity care to assist with payments.

Charity Care Policy 07.2018


Eligibility for financial assistance is based on an evaluation of income and expense information. Monetary assets may be considered as well. Patients must meet eligibility requirements and complete an application to qualify. Eligible patients cannot be charged more than the amounts generally billed for emergency or other medically necessary care.

Income Qualification Levels

Full Charity
For patients whose family income is at or below (200%) of the Federal Poverty Level, their entire bill will be written off.

Partial Charity
For patients whose family income is less than or equal to 350% of the Federal Poverty Level, the patient liability will be no more than what Medicare would typically pay.

Financial Assistance Program Application

There are three ways to obtain a financial assistance application:
  • In Person: A financial assistance application may be provided to you in the Main Admitting Department, Emergency Department or in the Patient Financial Service Department, located at 350 South Oak Ave. Oakdale, Ca. 95361
  • By Mail: To obtain a free copy of the financial assistance policy and/or the financial assistance application by mail, call 209-848-5366.
  • Download: You may also download a financial assistance application:
Financial Assistance Application

How Do I Submit My Application?

You may submit your financial assistance application in person, or by mail. Our Patient Financial Service Department is located at:
Oak Valley Hospital District 
Patient Financial Services Department 
350 South Oak Avenue
Oakdale, Ca.95361

Government Assistance Program

For information on government assistance programs, please contact Stanislaus County Community Service Agency at (877)-652-0734 or

Who Can Help or Answer Questions?

For additional information or assistance completing or qualifying for Oak Valley Hospital District financial assistance program, please call our patient financial office at 209-848-5366.